Categories

Corporate Training

Description

About the program

Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you’re well-mannered and considerate in dealing with others, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others. This is where business etiquette comes in.

A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster successful company culture and increase profitability. Developing a business ethics program takes time and effort, but doing so will do more than improve business, it will change lives.

A company’s ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company’s ethics are developed. It is a Two Way Street, the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.

This 2-day workshop introduces participants to business ethics and etiquette necessary to work in a diverse Qatari workplace, as well as provide guidelines for the practice of business ethics and etiquette across different situations.

Who should attend?
  • Professionals looking to improve skills
  • Middle Management
  • Senior Management
  • Office workers

Objective
  • Define and understand ethics.
  • Understand the benefits of ethics.
  • Create strategies to implement ethics at work.
  • Recognize social and business responsibility.
  • Identify ethical and unethical behavior.
  • Learn how to make ethical decisions and lead with integrity.
  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.
  • Understand the guidelines on how to make effective introductions.
  • Identify the 3 C’s of a good impression.
  • Identify at least one way to minimize nervousness while in social situations.
  • Understand how to use a business card effectively.
  • Identify and practice at least one way to remember names.
  • Identify the 3 steps in giving a handshake.
  • Enumerate the four levels of conversation and provide an example for each.
  • Understand place settings, napkin etiquette, and basic table manners.

What you will gain?
  • Business ethics and how it affects the reputation of the organization overall
  • Business etiquette necessary in a diverse, multicultural settings

Content
  • Day 1: Business Ethics
  • Day2: Business Etiquette

Language
  • English

Before the program
  • A TNA (Training Needs Analysis) is necessary to get to know the participant and areas of focus for the workshop.

Certification
  • Certificate of Attendance and Skills Evaluation are awarded post workshop

Duration
  • 2 Days
  • Register